As business services continue to drive new requirements for IT organizations, the need for operational flexibility and service delivery remain top priorities

Stockwatch: "Business Need for Workload Automation Growing in 2011

In a recent BMC survey about workload automation, more than 73 percent of the respondents expect their workload capacity to increase over the next 24 months. And 38 percent of the companies are servicing requests from 50 or more business users that generate hundreds of service requests monthly.

Finally, showcasing the importance of IT having workload automation aligned to business service delivery, 60 percent of the respondents identify growing business volumes as the primary reason for the growth."