Jackson Hewitt Selects BlueStripe FactFinder to Ensure Top Performance of Critical Tax-Time Applications and Transactions - WKOW 27: Madison, WI Breaking News, Weather and Sports:
"BlueStripe Software, a leader in application and transaction monitoring for IT Operations, today announced that Jackson Hewitt, the nation’s second largest tax preparation firm, will use BlueStripe Software’s FactFinder solution to proactively manage application and transaction performance across all of their 6,600 franchise locations.
FactFinder gives Jackson Hewitt a view into its entire IT infrastructure from transactions through applications and servers. FactFinder enables the IT Operations team to quickly pinpoint and solve transaction bottlenecks by allowing the team to drill down into each level of the application system when problems occur. That visibility enables Jackson-Hewitt to focus the right remediation resources on any problem for a fix before end users are impacted, ensuring that Service Level Agreements are being met"
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